Business Etiquette Training .:. Professional Image Management

Business Etiquette Training

Your employees are your company – they are a direct reflection of your brand. Do they represent you with polish, intelligence, and class? Mistakes in business etiquette can severely damage your employee’s reputation and reflect poorly on your company. With the workforce becoming more diverse than ever, the chances of saying or doing the wrong thing are much greater than ever before.

Business etiquette training will give your employees the skills to acquire key clients and cultivate lasting relationships. Whether or not your company makes the next sale depends on how your employees dining etiquette, email and phone etiquette, and how they dress at the next sales presentation. Business etiquette training will equip your employees with the tools they need to win in today’s challenging corporate market.

In our business etiquette training class, “First Impressions Start Here,” we will provide your employees with the fundamentals of making a lasting first impression. In part 1, your employees will learn the immeasurable value of image and etiquette in business – from handshakes, introductions, presenting a business card, body language, gestures, and the impact of words. In part 2, participants will learn cocktail reception dos and taboos, high-tech etiquette, workplace etiquette, office courtesies and meeting manners.

This session will transform your employees into a team of skilled professionals who can promote your company with precision and style.

Do you have people on your team who would benefit from business etiquette training?

Attending a business etiquette training seminar offered by Professional Image Management is an experience you will never forget! Our seminars are created with you in mind - each is tailored to fit your particular challenges.

Client Quotes

"Juanita Ecker provided a terrific program to our Customer Programs and Convention Services Group. Her teaching style was non-threatening to those who may have felt uncomfortable discussing image and etiquette, and the flow of questions from the group certainly attested to the fact the subject matter had their attention. Juanita took a serious subject and turned it into a fun day of learning how we can be better when dealing with our customers. Her knowledge, her positive message, and her grace made for a perfect training session. This positive impact on our customers is priceless."

Mitzi E. Slavin
Convention Services Manager
Dupont Pharmaceuticals

“We appreciate the skill sets and energy that Juanita Ecker brings to the table.
The session she did for the Carrier Asia Pacific Sales Team was outstanding.
Our sales team from China is seeing an increasing need and requirement to create relationships with Western companies. The session she provided gave our sales team a great knowledge-bank of our customs and culture in the world. They gained confidence in themselves to develop relationships with their new customers -- the relationships lead to sales. As a result of her training, our sales force has learned the importance of Image Management.”

John Hall
Training Coordinator
Carrier Corporation

"My staff and I found Juanita Ecker to be well prepared and organized. Her knowledge of impression management is very evident. Throughout the training, her interactive exercises and the way she personally interacted with our group was quite dynamic. Afterwards, the comments from my sales team were extremely positive. Juanita Ecker's training creates a positive impression that lasts and lasts."

Ray Seefeld
President
Superior Business Products

Business Etiquette Training

Business Etiquette Training

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Client Quotes